Shipping policy

Thank you for shopping with Earth Grown Cosmetics! We take great care in processing and shipping your order, ensuring that your products arrive safely and promptly. Please read our shipping policy for more details.

1. Processing Time

All orders are processed within 3-5 business days. Please note that processing times may vary during peak seasons or promotional events. Once your order has been processed, you will receive an email with tracking information.

2. Shipping Rates

Shipping rates are calculated at checkout based on the size, weight of your order, and your delivery location. We strive to offer affordable shipping options and work with trusted carriers to deliver your products to you in a timely manner.

3. Domestic Shipping (Within the United States)

We offer standard and expedited shipping for domestic orders. Delivery times for domestic shipments vary based on the shipping method selected:

• Standard Shipping: Estimated delivery within 5-7 business days
• Expedited Shipping: Estimated delivery within 2-3 business days

Please note that business days do not include weekends or holidays.

4. Shipping Delays

While we do our best to ensure timely deliveries, delays can occasionally occur due to factors beyond our control, such as weather conditions or issues with shipping carriers. Earth Grown Cosmetics is not responsible for delays caused by third-party carriers.

5. Incorrect or Incomplete Address

Please double-check your shipping address at checkout. Earth Grown Cosmetics is not responsible for packages that are lost or delayed due to incorrect or incomplete address information. If you realize there is an error in your address, please contact us as soon as possible to update it before we ship your order.

6. Lost or Stolen Packages

Once your order is shipped, we are not responsible for lost or stolen packages. We recommend contacting the carrier directly if your package is missing. If you believe your package has been lost or stolen, please reach out to us, and we will do our best to assist you in resolving the issue.

7. Shipping Insurance

We offer the option to add shipping insurance to your order at checkout. This can help cover the cost of lost or damaged items during transit.

8. Packaging

We prioritize eco-friendly packaging whenever possible. Our products are carefully packed to minimize waste and protect the integrity of your items during shipping.

9. Order Tracking

Once your order has been shipped, you will receive an email with tracking information. You can use this information to track the status of your delivery directly through the carrier’s website.

10. Contact Us

If you have any questions or concerns about your order, shipping, or delivery, please contact us at:

Earth Grown Cosmetics
earthgrowncosmetics@gmail.com
573-808-0651